Pricing Policy
At [Shopafella], we strive to offer competitive prices and clear pricing information. This Pricing Policy outlines our pricing practices, discounts, payment methods, and other relevant terms.
- Product Pricing
Currency: All prices listed on our website are in [ZAR].
Price Accuracy: We make every effort to ensure accurate pricing. However, prices may be subject to error. In the event of a pricing mistake, we reserve the right to cancel orders and refund any amount paid, or to contact you with the corrected price and options to proceed with the order.
Price Changes: Prices are subject to change without prior notice. Once an order is placed, the price is locked in and will not be affected by any subsequent price changes.
- Discounts and Promotions
Sales and Promotions: From time to time, we may offer special promotions or discounts. These are valid for a limited period and are subject to any additional terms specified at the time of the promotion.
Discount Codes: Discount codes may be offered and can be applied at checkout. Only one discount code may be used per order, unless specified otherwise. Discount codes may not be valid on all items and cannot be combined with other promotions.
Bulk Discounts: Discounts for bulk orders may be available. Contact us at [support@shopafella.co.za] for information on bulk pricing.
- Taxes
Sales Tax: Applicable sales tax will be added to your order based on the shipping address and as required by law.
International Taxes and Duties: For orders shipped outside of [South Africa], additional taxes, duties, and fees may be charged by the destination country’s customs authorities. These costs are the responsibility of the customer and will not be covered by [Shopafella].
- Payment Methods
Accepted Payment Methods: We accept the following payment methods: [Credit/Debit Cards, Payflex, Capitec Pay, Mobicred and EFT].
Payment Security: All payments are processed securely, and we do not store any sensitive payment information on our servers.
Payment Verification: For security reasons, we may need to verify payment details before fulfilling your order. This verification is to prevent fraud and protect our customers.
- Order Confirmation and Pricing Errors
Order Confirmation: Once you place an order, you will receive an order confirmation email with the details of your purchase.
Pricing Errors: In rare cases, an item may be mispriced. If the correct price of an item is higher than the listed price, we may contact you for instructions before shipping or cancel the order and notify you of the cancellation.
- Shipping Fees
Shipping Costs: Shipping fees are calculated based on the weight, dimensions, and destination of the package, as well as the shipping method selected at checkout. Shipping costs will be shown at checkout before the order is finalized.
Free Shipping: We may offer free shipping promotions, which will be applied at checkout if the order meets the specified conditions.
- Refunds and Price Adjustments
Refunds: If a refund is issued, it will be based on the original purchase price paid, including any discounts applied at checkout.
Price Adjustments: We do not offer price adjustments on products that go on sale after a purchase has been made.
- Special Offers and Limited-Time Pricing
Limited-Time Offers: Some items may be offered at a special price for a limited time. Once the promotion ends, the product will return to its regular price.
Clearance and Final Sale Items: Clearance and final sale items are marked as such and are not eligible for returns, exchanges, or further discounts.
- Contact Us If you have any questions about this Pricing Policy or need assistance, please contact us at: support@shopafella.co.za
