Privacy Policy

Welcome to Shopafella! Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website, www.shopafella.co.za, (the “Site”). By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

Personal Information

When you visit or interact with our Site, we may collect the following personal information:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (e.g., credit card details, PayPal account information)
  • Purchase history and preferences

Non-Personal Information

We also collect non-personal information, such as:

  • IP address
  • Browser type
  • Device type
  • Pages viewed and time spent on our Site
  • Referring website

2. How We Use Your Information

We use the information collected to:

  • Process and fulfill your orders
  • Communicate with you regarding your purchases or inquiries
  • Provide personalised shopping experiences
  • Improve our website, products, and services
  • Send marketing and promotional materials (you may opt-out at any time)
  • Prevent fraudulent transactions and enhance security

3. How We Share Your Information

Shopafella values your privacy and does not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: For payment processing, shipping, and marketing services.
  • Legal Obligations: If required by law or in response to valid legal requests.
  • Business Transfers: In case of a merger, sale, or transfer of our business assets.

4. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to:

  • Remember your preferences and items in your cart
  • Analyze site usage and improve functionality
  • Deliver targeted advertisements

You can manage cookie preferences through your browser settings. Disabling cookies may affect your user experience.

5. Security Measures

We implement robust security measures to protect your personal information, including:

  • SSL (Secure Socket Layer) encryption for data transmission
  • Secure storage of payment information
  • Regular monitoring of our systems for vulnerabilities

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Correction: Request corrections to inaccurate or incomplete information.
  • Deletion: Request deletion of your personal data (subject to legal and business obligations).
  • Opt-Out: Opt-out of marketing communications or targeted advertising.

To exercise your rights, please contact us at support@shopafella.co.za

7. Third-Party Links

Our Site may include links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies.

8. Children’s Privacy

Shopafella does not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with their information, please contact us to remove it.

9. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the “Effective Date.”

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

Shopafella Customer Support
Email: support@shopafella.co.za
Phone: (+27) 63 703 0780

Thank you for trusting Shopafella. Happy shopping!

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